Vision:
Our vision is to provide exceptional service to our clients, going beyond ‘normal’ expectations. We respect our clients and their business and offer them a service that secures value for their money and peace of mind. This is what makes us different. We give a fair and transparent price for our services, and all decisions are taken to ensure that the outcome benefits our clients and their home.
Our Duties and Responsibilities
Determine The Rent Price
An ideal rent price is not only affordable for tenants but should also be profitable for the landlord. We use property market data, surrounding area averages, location, and the property’s amenities/best features to come up with the perfect rent amount for your investment property.
Handle Tenant Complaints and Issues
We are responsible for solving any complaints or meeting needs that tenants may have regarding the property. Generally, our main goal is to keep the tenants happy and taken care of.
Screen and Approve Tenants
Using one of our electronic tools and online application, we made screening, credit, and background checks easier. We also call their former companies and landlords for verification purposes.
Prepare a Lease Agreement
Basically, a lease agreement has to cover everything including the security deposit, late rent fees, and the consequences of failing to abide by it.
Collect and Adjust The Rent
We are well-versed in matters regarding rent collection. We make sure that rents are paid on time, and the owner is aware if payments are delinquent. We also must enforce and collect late payment fees. We also suggest rent adjustment but it will depend on the current state of the market and other factors.
Carry Out Property Maintenance and Repairs
We are responsible for keeping the property healthy, habitable, presentable, and operational. Whenever there is breakage, damage, or tear on the property, it’s our duty to carry out repairs. We can either do these tasks using our own service people or by your preferred service people.
Keeps Records and Creates Regular Reports
It’s our duty to keep accurate, up-to-date, and comprehensive records of your investment. Among other things, these records need to document all your property’s expenses and gross income. We will provide you with your monthly statement
File Taxes
We can file taxes on your behalf (owner).
If you prefer filing your taxes, we can provide you with your current year statement.